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DOI: 10.62349/talento.v5i8.2
Enviado: 2024-12-05
Publicado: 2023-05-01

Gestión de crisis. Lecciones aprendidas de empresas durante la pandemia


Crisis management. Lessons learned from companies during the pandemic

Universidad Arturo Michelena Valencia - Venezuela
Empresas estructuras organizacionales gestión de crisis lecciones empresariales aprendidas Pos-Pandemia COVID-19
Companies organizational structures crisis management business skills learned Post-COVID-19 Pandemic

Resumen

La amenaza latente de pandemias futuras causadas por virus respiratorios con potencial epidémico y pandémico es uno de los problemas que enfrenta el sector empresarial. A esto se le suma el hecho de que muchas lecciones aprendidas de empresas durante la pandemia que son desarrollados considerando estructuras organizacionales complejas, los mejores recursos, tiempo, costos y el mejor equipo de trabajo no pueden ser exitosos mientras que otros proyectos desarrollados bajo estructuras muy inferiores y con menos recursos si lo son y viceversa. Por las particularidades la investigación corresponde a un diseño no experimental, de corte transversal, exploratorio y descriptivo. Para explicar el problema de estudio, se acudió a la investigación bibliográfica y de campo, se utilizó métodos teóricos, empíricos y estadísticos. En el resultado propuesto destaca la permanente actualización sobre las decisiones, estrategias y lecciones empresariales aprendidas dentro del contexto de la pandemia originada por el COVID-19.

Abstract

The latent threat of future pandemics caused by respiratory viruses with epidemic and pandemic potential is one of two problems that the business sector faces. This is the fact that many skills learned from companies during the pandemic that are only developed considering complex organizational structures, the best resources, time, costs and the best work equipment cannot succeed as other projects developed in very inferior conditions. fewer resources se o forem e vice-versa. Regarding particularities, research corresponds to a non-experimental, transversal, exploratory and descriptive design. To explain the problem of the study carried out in bibliographic and field research, theoretical, empirical and statistical methods were used. The proposed result highlights the permanent updating of decisions, strategies and business decisions learned in the context of the pandemic caused by COVID-19.

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  • ISSN: 2788-6565
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  • Formato: electrónico / Acceso abierto
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